Bangladesh's Online Travel Market Shifts Toward All-in-One Digital Services
Dhaka : Bangladesh's online travel market is entering a more competitive phase as travellers increasingly turn to digital platforms to compare fares, plan trips and manage bookings, according to AKM Mahfuzul Alam, Chief Operating Officer of online travel platform firsttrip.com Alam said growing consumer familiarity with online booking is changing how Bangladeshi’s purchase flights, hotels and other travel services. Traveler's are increasingly looking for competitive prices, transparent information and quick customer support, while also expecting to handle ticketing, date changes and refunds digitally. "The Bangladesh online travel market is growing as more people are becoming comfortable with booking travel online," Alam mentioned. He said online travel agencies (OTAs) are also expanding beyond flight and hotel bookings by offering services such as visa assistance, airport transfers, lounge access and eSIMs, creating a more comprehensive digital travel experience. M...